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Airbnb Virtual Management Specialists

Your Airbnb,
Managed Right.
Your Time, Yours Again.

We manage 200+ short-term rental listings across the US, UK, UAE & Australia, handling guest communication, listing management, and cleaning coordination on Airbnb, VRBO & Booking.com so your properties run themselves.

Online now · 12–15 hrs active support · 7 days a week, no days off
SL
MR
AK
DJ
50+ Airbnb hosts trust us Rated 5★ across 500+ reviews
TVM
Virtual Management
Responding to your guests · Online
Hi! Is early check-in available tomorrow at 11am? 🙏
Hi! Welcome 😊 Yes, we can arrange 11am check-in for you. We'll have everything ready!
Amazing, thank you so much!
Response time: 4 mins · ★★★★★
Satisfaction Rate
98%
From 500+ Airbnb reviews
★★★★★
"Amazing service, quick turnaround at an affordable price!"
V
Vinhhog439
US via Airbnb
🎉
New 5-Star Review!
Mantoh10 left a glowing review
Guest Communication
Airbnb · VRBO · Booking.com
Listing Management
US · UK · UAE · Australia
Resolution Handling
Cleaning Scheduling
500+ Five-Star Reviews
7+ Years Experience
200+ Listings Managed
Pricing Strategy
Always There for Your Business
Guest Communication
Airbnb · VRBO · Booking.com
Listing Management
US · UK · UAE · Australia
Resolution Handling
Cleaning Scheduling
500+ Five-Star Reviews
7+ Years Experience
200+ Listings Managed
Pricing Strategy
Always There for Your Business
Our Services

Everything your
Airbnb needs to thrive

From first inquiry to checkout, across Airbnb, VRBO & Booking.com, 200+ listings managed for 50+ hosts across the US, UK, UAE & Australia.

Get Started Today →
Most Popular
💬

Guest Communication

Instant, warm responses to every guest message, via Airbnb messenger, chat, or email. Fast replies boost your search ranking and dramatically improve booking conversion on the platform.

We respond around the clock, so no guest ever feels ignored, and no booking ever gets lost to a slow reply.

Start delegating →
🏠

Listing Management

We keep your listing accurate, compelling, and continuously optimised, making it work harder to attract the right guests at the right price.

Learn more →
⚖️

Resolution Handling

Disputes handled professionally through the Airbnb Resolution Center, protecting your rating, your payout, and your stress levels.

Learn more →

Inquiry Response

Every unanswered inquiry is a lost booking. We respond instantly with accurate, friendly information that turns curiosity into confirmed reservations.

Learn more →
📄

Docs & FAQs

Custom house manuals and FAQ guides built from your property and real guest questions, fewer repeat messages, happier guests.

Learn more →
🧹

Cleaning Scheduling

Seamless coordination with your cleaning team around check-in and check-out times, spotless, on time, every single time.

Learn more →
What's Included

Every task we handle,
broken down for you

No ambiguity. Here's exactly what we do every single day across your listings.

💬

Guest Communication

  • Instant replies via Airbnb messenger & chat
  • Responding to all guest inquiries
  • Handling instant bookings
  • Screening potential guests & taking bookings
  • Check-in & check-out coordination
  • Dealing with emergencies in real time
  • Active support 12–15 hours a day, 7 days a week
🔧

Maintenance Support

  • Coordinating technical issues with your maintenance team
  • Scheduling cleanings with your housekeeping team
  • Confirming cleaning completion before each check-in
  • Emergency coordination & escalation to the right person

Review Management

  • Writing personalized reviews for your guests
  • Crafting professional responses to all guest reviews
  • Monitoring review scores and flagging issues
  • Disputing unfair or inaccurate reviews
🏠

Listing Management

  • Choosing photos & titles that drive clicks
  • Writing descriptions that convert visitors into guests
  • Set-up automation for check-in/out messages
  • SEO optimization to rank higher in search results
  • Managing listing calendars & availability
🔄

Channel Management

  • Synchronization across Airbnb, VRBO & Booking.com
  • Channel manager integration & optimization
  • Preventing double bookings across platforms
  • Consistent pricing & availability updates everywhere
⚖️

Resolution Management

  • All cases handled via the Airbnb Resolution Center
  • Defending your listing, payout & reputation
  • Processing date alterations & guest modifications
  • Managing refunds at the owner's discretion
  • Providing information & evidence on any issue
Why Choose Us

The smarter way to
run your listings

You shouldn't be glued to your phone managing guests at midnight. We take over the hard parts so you can enjoy the income without the stress.

  • Instant guest replies, no more missed bookings

    We respond within minutes, day or night, boosting your conversion and ranking on Airbnb.

  • Professional dispute resolution that protects you

    We handle issues calmly and strategically through the Airbnb Resolution Center.

  • Far cheaper than hiring local staff or a co-host

    Expert Airbnb support at a fraction of the cost, zero overhead, no HR hassle.

  • Scales with your portfolio, 1 listing or 50

    Flexible support that grows as your property business grows.

Book a Free Call →
🔐
You keep full control
We work via co-host access only. No passwords shared. Your account, your payouts, always yours.
🌍
Fluent English, professional tone
Guests won't know you're not managing it yourself. Every message is warm, accurate, and on-brand.
📅
Month-to-month, no lock-in
No contracts, no minimum terms. We earn your trust every single month or you're free to go.
🛠️
Fluent in every major STR tool
We're experienced with Hostaway, Hospitable, Pricelabs, Lodgify, Turno, Guesty and more. We work within whatever tools you already use.
Our Track Record

Numbers that speak for themselves

★★★★★
0+
Five-Star Reviews on Airbnb
"Quick turnaround! Amazing service at an affordable price! Highly recommend."
Vinhhog439, United States
Host Satisfaction98%
🏠
0+
Active Listings Managed
Short-term rentals across the US, UK, UAE & Australia on Airbnb, VRBO & Booking.com.
Growing portfolio
🏅
0+
Years Experience
Managing STRs on Airbnb, VRBO & Booking.com since 2019. We know every corner of the platform.
Still going strong
👥
0+
Hosts Worked With
From first-time hosts to multi-property investors.
SL
MR
AK
DJ
+46
98%
Response Rate
We reply to every single guest inquiry, every time.
Responding now
Actively managing STRs in
United States
United States
Multiple markets
United Kingdom
United Kingdom
Brighton · London · Newcastle
UAE
UAE
Dubai & beyond
Australia
Australia
Multiple markets
🌍
& More
Growing portfolio
See Us In Action

While you sleep,
we're keeping guests happy

Every message answered, every cleaner scheduled, every review earned, all handled by us, around the clock.

💬
Average response time under 10 minutes
🧹
Cleaning always coordinated before check-in
Disputes resolved without rating damage
Let's get started →
🎉
New Booking Confirmed!
via Airbnb · Just now
GuestSarah M.
Check-inJun 24, 3pm
Nights4 nights
Payout$620
✓ Welcome message sent
Today's Schedule
10:00
Guest checkout, Unit 4B
11:00
Cleaning team dispatched
3:00
New guest check-in ready
TVM
Virtual Management
Online now
Can I get a late checkout at 12pm? 🙏
Hi! Of course 😊 12pm is confirmed for you. Enjoy your morning!
You're amazing, thank you!!
⚡ Response in 3 mins
This Month
Response
98%
Bookings
91%
Rating
5.0
Reviews
87%
New 5-Star Review!
★★★★★
"He knows what he's doing and delivered exactly what I asked for."
Tools & Platforms We Work With
Airbnb
VRBO
Booking.com
Hostaway
Hospitable
Pricelabs
Lodgify
Turno
Guesty
Slack
Notion
How It Works

From conversation to full management
in just 3 steps

We make the onboarding process as smooth as possible, you'll be up and running faster than you'd expect.

💬
1

Short Discussion

A free Zoom call to understand your listings, your guests, and what's been taking up your time. No pitch, no pressure, just a real conversation about how we can help.

~30 minutes
📄
2

Documentation

Within up to 5 days, we create your tailored house manuals, listing documents, and FAQ guides, built specifically around your property and real guest conversations.

Up to 5 days
🚀
3

Full Takeover

We take over all guest communication and cleaning coordination. Your listings run smoothly, your guests feel cared for, and your 5-star reviews keep climbing.

Ongoing management
What Hosts Say

Real words from real STR hosts

Our hosts trust us because we deliver, consistently, professionally, and with genuine care for their business.

Airbnb VRBO Booking.com
★★★★★
"
Great experience working with Kunal and The Virtual Management team, they handle all 12 of my properties in the UK, from Brighton to London to Newcastle. The team is very professional, responsive, and delivered everything perfectly. They also work independently now, fully looking after my STR business. Highly recommended!
A
adityamisra11_
UK United Kingdom · 12 properties
★ Verified
★★★★★
"
I wish I had come across Kunal's service 18 months earlier. His team understand the industry and can easily resolve the common issues we come across. Bespoke, professional, and excellent fluent English. We will be working with Kunal's team for years to come.
P
propertypromise
UK United Kingdom · 34 properties
★ Verified
★★★★★
"
Working with this team was an absolute pleasure. They responded quickly, communicated clearly, and delivered exactly what was promised, on time with great attention to detail. Our customer support questions were answered promptly. Would highly recommend.
A
alokg0695
US United States · Repeat Client
★ Verified
★★★★★
"
Kunal, my Airbnb virtual assistant, provided exceptional service. His prompt responses were impressive, ensuring a smooth and hassle-free experience. His professional and warm approach made a significant difference, an invaluable asset to any host.
M
marvianrusli
Australia Australia
★ Verified
★★★★★
"
He exceeded all expectations to the extent where I've given him even more business. A++++ service, he has helped offload a significant amount of our operations and made my life far easier. Would highly recommend to anyone and everyone.
A
alokg0695
US United States
★ Verified
★★★★★
"
Kunal did an excellent job communicating with guests and provided very quick response times, which is very important in the hospitality industry. Highly recommend for anyone managing short-term rentals.
G
groundswellllc
US United States
★ Verified
Companies We Manage

Trusted by leading STR businesses

From portfolio property companies to individual Airbnb hosts, across 4 countries.

UK
Property Promise
United Kingdom · 34 properties
UK
Stay Aura
United Kingdom
US
Open Air Homes
United States
US
Lord of the Inns
United States
US
Molivu Homes
United States
🌍
+45 More Hosts
Individual portfolios worldwide

Managing everything from single listings to 34-property portfolios, fully independently, with minimal host involvement.

Why Choose Us

TVM Virtual vs Traditional Property Management

See why 50+ hosts switched to virtual management and never looked back.

What you're comparing
The Virtual Management Us
Local Co-host / PM
Monthly cost per listing
$150 flat per listing
15–25% of your revenue
Active support hours
12–15 hrs/day, 7 days a week
Business hours only
Platforms covered
Airbnb, VRBO, Booking.com
Usually Airbnb only
Scale with your portfolio
1 listing or 100, same quality
Capacity is limited
Revenue management
Included in revenue share plan
Often extra or not offered
Geographic coverage
US, UK, UAE, Australia
Local area only
Emergency handling
Handled immediately, every time
Depends on availability
Common Questions

Everything you want
to know before starting

What access do I need to give you?
We only need co-host access on Airbnb, which means you never share your password. You stay in full control of your account and payouts. For VRBO and Booking.com, we work through team member access in the same way.
How quickly can we get started?
After a free 30-minute Zoom call, we spend up to 5 days creating your house manuals, FAQ guides, and automated message templates. After that, we take over fully. Most hosts are live within a week.
What if I only have 1 listing?
We work with hosts at every stage. Whether you have 1 listing or 100, you get the same dedicated quality. The $150/month flat rate makes it affordable from day one.
What happens during a 3am emergency?
We are actively working 12 to 15 hours a day, 7 days a week with no days off. Guest emergencies, lock issues, and urgent requests are handled immediately. We never leave your guests waiting.
How do you handle the cleaning team?
We coordinate directly with your cleaning team. We notify them of each checkout and check-in time, confirm completion before guests arrive, and flag any issues to you immediately. You do not need to manage this at all.
Is there a contract or minimum commitment?
No long-term contracts. We work on a month-to-month basis. We are confident in our results and do not need to lock you in. Most of our clients have been with us for 6 months to 3 years.
Simple Pricing

Transparent plans for
every type of host

No hidden fees. No percentage cuts on your income (unless you choose it). Just straightforward, professional management.

Hourly Rate
$10
per hour · pay as you go
  • One-off tasks & quick support
  • Listing setup & optimization
  • Review writing & responses
  • Guest communication bursts
  • Great for getting started
Get Started →

Minimum 1 hour. Billed on delivery.

Revenue Share
8%
per booking · pay when you earn
  • Everything in Monthly plan
  • Dynamic revenue management
  • Pricing strategy & optimization
  • Listing SEO to rank higher
  • We manage everything, virtually
  • Only pay when bookings come in
Let's Talk →

Best for scaling hosts who want true hands-off operations. We're incentivized to maximize your revenue.

Minimum 1 hour. Billed on delivery.

💎 Best value per listing

Scales with your portfolio. 10+ listings get discounted rates.

Best for scaling hosts who want true hands-off operations. We're incentivized to maximize your revenue.

Online now · Available for new hosts

Stop managing guests.
Start growing your income.

Book a free 30-minute Zoom call. We learn your listings, answer your questions, and show you exactly how we take over. Zero commitment. Zero pitch.

⭐⭐⭐⭐⭐ 5.0 / 48 reviews | 7+ years managing STRs | 200+ active listings | No contracts
📅 Book Free 30-Min Zoom Call → 💬 WhatsApp Us

Pick a time on Calendly and we'll send you a Zoom link instantly. No WhatsApp needed.

📞
Call directly
⏱️
Response time